Questions, feedback, or something not working right — we're here to help.
Open the app, go to Profile, and tap "Restore Purchases." Make sure you're signed in with the same account used for the original purchase.
Subscriptions are managed through the App Store or Google Play, not within RouteRanger directly. On iOS, go to Settings → your name → Subscriptions. On Android, open the Play Store app → Payments & subscriptions.
Try closing and reopening the app, and confirm you have an active internet connection. If the problem continues, email us with the training and chapter name and we'll look into it.
Yes — if you have an active subscription on iOS or Android, you can sign in at app.routeranger.win to study from a browser.
Visit routeranger.win/delete-account for instructions.